One byproduct of increased diversity and use of cross functional teams is that people bring different experiences and perspectives to the workplace. These differences often result in conflict. Developing “conflict competence” is more critical than ever before. That means being aware of your own conflict triggers and understanding the sources of conflict.
Conflict at Work
In general, conflict at work can be ignited by a number of things; interpersonal or style differences, disagreement over roles, divergent goals and agenda, and competition for resources or power. Managing these becomes easier when we understand that there are different types of conflict and that each requires a slightly different approach. In addition, conflict happens in stages. Being aware of those stages and the direction of the conflict can help you better prepare for managing it.
Download this free eBook: Conflict Management: Understanding and expanding your conflict management styles to better understand the dynamics of conflict in the workplace. The eBook will help you to accept that conflict is an inherent element of organizational life. And, it will also help you to take it less personally, managing the conflict in a more detached manner. By the time you finish the eBook, you will have a better understanding of your triggers, your innate style and some ideas for alternative approaches to conflict at work. The eBook is designed for individual contributors and managers alike. It can be used for individual development and/or team development.
- Part One: reviews two aspects of conflict in organizations, as well as the four types of conflict and how to get to the root causes of conflict.
- Part Two: takes a closer look at individual conflict management styles and how to enhance conflict management effectiveness
- Part Three: helps you develop a plan to practice your newly acquired knowledge and skills