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Education Pays!

The “Trends in Higher Education” is a series of reports published by the College Board. Let’s take a look at Education Pays 2016: The Benefits of Higher Education for Individuals and Society, which documents the ways in which we as a whole benefit from increased levels of education. According to ...

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5 Techniques to improve your listening skills when the caller is having a really bad, less than excellent, horribly terrible day

Does this scenario sound familiar? Phone rep: “ Hello my name is Jessica, How can I assist you today?” Caller:  “Well, I sure hope so because YOUR organization doesn’t know what they are doing! #!!#^*…” This is one of the worst feelings in the world as a phone representative. You answer that ...

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Going Green, Saves Green

The figures are in.  Going green saves green in more ways than one. While the beginnings of any “Go Green” campaign had more emphasis on saving the environment, (which of course is a very worthy movement) the fact remains saving trees, saves money.  It’s probably been some time since you received a ...

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