Anand Padmanabhan, Senior Vice President and CIO at The New School in New York, New York, recently implemented a new ERP on campus, and in a recent article in EDUCAUSE, he shared six insights on how to make the process more streamline and beneficial for all.
His tips include including those on staff you might not always think of, considering reporting early in the process and the importance of the change management security team. Read the tips, following:
- Involve Everyone: Anand noted that long before they picked an ERP product, they got everyone in the defined functional group involved. This included people who are never usually involved in an IT process, from the finance personnel to the HR VP. Anand states “So what we wanted, for me personally, was to make sure everyone in the functional departments understood what they’re going to get into.”
2. Begin the change management process early
- Establish reporting methodology even before the rollout: reporting rarely works out the way you intend when implementing a new system, so when you focus on reporting early, you can be assured that when you roll a new system, you have the most commonly used reporting ready to go.
- Abandon old practices for (better) new ones
- Understand the time and energy and resources that will be required to finish this project: Anand said he “doubled the number of months stated for implementation”. Setting yourself a longer goal than expected ensures you have time for critical processes, like User Acceptance Testing, without burning out your resources.
- Involve your security team from step one: Security has an important role in developing and setting up business processes, so having a change management security involved from the very beginning is a big benefit that will help in the long run.
To watch a video and read more details on Anand’s experience and tips, click here: Video: 6 Considerations for ERP Implementation